Spirit Surge Nomad Pouch

Pre-order now, and all goods will be quality checked and packed within 3-5 days of the order.

All goods will be quality checked and packed within 3-5 days of the order. Orders are delivered via a local courier service, and a courier representative will contact customers regarding the drop-off location and time. ORK provides complimentary delivery within the UAE only and currently does not offer international shipping. If we are unable to process your order due to inaccurate or incomplete payment information, order processing may be delayed until all details are verified by the buyer.

Contact Us:
Email: info@ork.ae
Phone: +971 56 888 3003

General Eligibility:
- Refunds or exchanges must be requested within 3 days of receiving the item.
- Used items are not eligible for a refund or exchange under any circumstances.
- All items must be returned in their original, unused condition with all original packaging.

Damaged or Defective Items:
- If an item arrives damaged or defective, please contact us within 3 days of receipt with proof of damage (photos or videos).
- We will assess the damage and, if eligible, offer a replacement or a full refund.

Return Shipping Costs:
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Refund Process:
- Approved refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- Refunds will be issued via the original payment method.

Handle with care: Avoid overloading your leather bag with heavy items or carrying it by the straps when it is overly full. Also, be careful not to scratch or scuff the leather against rough surfaces.